Welcome to raspberryfashion.ro!

Please read the terms and conditions carefully before using this online fashion shop.

TERMS AND CONDITIONS OF USE

The company that manages the site www.raspberryfashion.ro , hereinafter raspberryfashion.ro , is S.C. UK. MAXX LONDON S.R.L., hereinafter the Company, with the unique registration code RO26934009 and registered with the Trade Register Nr. NR.REG J10/285/2010.

Placing an order on raspberryfashion.ro involves your agreement to the terms and conditions listed below.

Products sold through raspberryfashion.ro are new and accompanied by invoice (and / or tax receipt) and return policy.

The maximum amount of damages that can be paid to any customer in case of failure or improper delivery of an ordered product is the amount received from the customer.

This contract is subject to Romanian law. Disputes arising from the interpretation and performance of this contract shall be settled amicably, and if an agreement is not reached in this way, the competent courts will be called upon.

The Company reserves the right to refuse to work with customers who show inappropriate behavior and language (aggressive, disrespectful etc.) or have cancelled deliveries in their order history.

The Company's joint stock is 200 RON.

PRIVACY POLICY

Information provided to the Company is used only for the purpose for which they were introduced, namely placing orders, according to the law. The company will not share your email with third parties, does not encourage spam or sharing data provided by customers without their explicit consent.  Any user has the right to delete his e-mail adress from the Company's database, by sending a request to contact@raspberryfashion.ro. The company certifies that it will respect the rights conferred by Law no. 677/2001 on the protection of individuals with regard to processing of personal data and the free circulation of such data.

The company guarantees the security and confidentiality of the data transmitted and hosted by our computer system. This information will be used only by the Company to send the user confirmation, various special offers, promotions, etc.. only with the client's prior consent.

The client understands intellectual property rights and will not disclose or make public (on the Internet or in the media) any information received from the Company.

OTHER PROVISIONS

Images published on the site are accurate, but sometimes color shades may vary slightly in real products. The Company reserves the right to modify products without prior notice.

The Company states that if, by mistake, the price of a product is listed and announced as zero, the raspberry.ro website is not obliged to offer that product for sale at this price, considering it to be a technical error.

The customer will be informed if a product is in stock or not, if it can be brought by order and how long this will take. These details will be provided by e-mail or phone.

RETURNS AND WARRANTY

According to OUG 34/2014 Art 9 paragraph 1: the client can exit a long distance contract without having to justify their decision and without additional costs except those specified in art 13 paragraph (3) and art. 14. The items need to be shipped back before the 14 day term expires.

 

According to Art. 14, the Company pays back all the sums received as payment from the client no later that 14 days from when the clients informs regarding their decision to return the goods as stated in Art. 11.

Return and warranty conditions are provided in accordance with Law 449/2003 and O.G. 21/1992. The warranty period offered by the Company is 30 days, starting from the date of purchase.

The customer is obliged to handle the product in accordance with the Company's recommendations and prescriptions. Any violation of these voids the warranty.

When requesting a return, we require presenting the broken product in the original packaging, accompanied by the following documents: copy of the invoice and tax receipt. Without these, returning a product is not accepted.

If you notice a violation of consumer rights by the Company please report it to office@raspberryfashion.ro.

COPYRIGHT

The design, text, graphics, structure and all information on the raspberryfashion.ro website are the exclusive property of the Company.

Any attempt to copy, reproduce, republish, perform, display, distribute, sell or modify the content found on our website is strictly prohibited without the written consent of the Company.

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